Comments on: How Microsoft Will Try to Kiss You in 2010 http://blog.expressocorp.com/2009/10/22/how-microsoft-will-try-to-kiss-you-in-2010/ The official blog of eXpresso Corp - The best way to share Excel® spreadsheets. Tue, 09 Mar 2010 05:00:16 -0700 http://wordpress.org/?v=2.8.4 hourly 1 By: Gus http://blog.expressocorp.com/2009/10/22/how-microsoft-will-try-to-kiss-you-in-2010/comment-page-1/#comment-708 Gus Tue, 17 Nov 2009 20:25:16 +0000 http://blog.expressocorp.com/?p=192#comment-708 Thanks for leaving a comment. I'd love to know what you mean by "untransparent." In the context you used it, we never claim to be transparent, nor do we suggest that transparency is the best option. In fact in the second point, we are mentioning how Microsoft's goal to be "transparent" (i.e. cross-browser compatible) is actually negatively affecting the product. Technically, you cannot have both. We chose functionality over ubiquity. As far as pricing and your user experience, we only prompt users to buy after they have signed up and have used the free trial. Pricing is clearly on our site and inside the product, but maybe we can improve how we do it. Thanks for bringing that to our attention. Lastly, some videos are purely visual, no audio, to serve as an active screenshot. But I agree, they can be much better. Thanks for leaving a comment. I’d love to know what you mean by “untransparent.” In the context you used it, we never claim to be transparent, nor do we suggest that transparency is the best option. In fact in the second point, we are mentioning how Microsoft’s goal to be “transparent” (i.e. cross-browser compatible) is actually negatively affecting the product. Technically, you cannot have both. We chose functionality over ubiquity.

As far as pricing and your user experience, we only prompt users to buy after they have signed up and have used the free trial. Pricing is clearly on our site and inside the product, but maybe we can improve how we do it. Thanks for bringing that to our attention.

Lastly, some videos are purely visual, no audio, to serve as an active screenshot. But I agree, they can be much better.

]]> By: Nadina Cole-Potter http://blog.expressocorp.com/2009/10/22/how-microsoft-will-try-to-kiss-you-in-2010/comment-page-1/#comment-707 Nadina Cole-Potter Tue, 17 Nov 2009 20:09:28 +0000 http://blog.expressocorp.com/?p=192#comment-707 The ease and accessibility comments in the 2nd paragraph made me think, Expresso, isn't the pot calling the kettle black? Expresso is the most untransparent online tool I have ever tried to use, starting with asking us to sign up for a paid service without even telling us the price!!!! And when I did try to view a video instruction, there was no sound and the resolution was fuzzy, grainy and the instructions moved too quickly. You desperately need a user-interface consultant with some smarts! I give up! The ease and accessibility comments in the 2nd paragraph made me think, Expresso, isn’t the pot calling the kettle black? Expresso is the most untransparent online tool I have ever tried to use, starting with asking us to sign up for a paid service without even telling us the price!!!! And when I did try to view a video instruction, there was no sound and the resolution was fuzzy, grainy and the instructions moved too quickly. You desperately need a user-interface consultant with some smarts!

I give up!

]]> By: uberVU - social comments http://blog.expressocorp.com/2009/10/22/how-microsoft-will-try-to-kiss-you-in-2010/comment-page-1/#comment-703 uberVU - social comments Fri, 23 Oct 2009 05:16:17 +0000 http://blog.expressocorp.com/?p=192#comment-703 <strong>Social comments and analytics for this post...</strong> This post was mentioned on Twitter by expressocorp: How Microsoft Will Try to Kiss You in 2010 http://bit.ly/3tZwzL #office2010... Social comments and analytics for this post…

This post was mentioned on Twitter by expressocorp: How Microsoft Will Try to Kiss You in 2010 http://bit.ly/3tZwzL #office2010…

]]> By: Tweets that mention How Microsoft Will Try to Kiss You in 2010 | Columns and Rows by eXpresso -- Topsy.com http://blog.expressocorp.com/2009/10/22/how-microsoft-will-try-to-kiss-you-in-2010/comment-page-1/#comment-701 Tweets that mention How Microsoft Will Try to Kiss You in 2010 | Columns and Rows by eXpresso -- Topsy.com Thu, 22 Oct 2009 17:23:19 +0000 http://blog.expressocorp.com/?p=192#comment-701 [...] This post was mentioned on Twitter by eXpresso Corp, Gus Svendsen. Gus Svendsen said: How Microsoft Will Try to Kiss You in 2010 http://bit.ly/3tZwzL #office2010 [...] [...] This post was mentioned on Twitter by eXpresso Corp, Gus Svendsen. Gus Svendsen said: How Microsoft Will Try to Kiss You in 2010 http://bit.ly/3tZwzL #office2010 [...]

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